1. Confidentiality Policy

1.1. This Confidentiality Policy outlines how Lats Import Ltd., Registration Number: 50103906891, legal address: Meiranu iela 4, 4 floor, Riga, Latvia, LV-1073 (hereinafter – the Seller), collects, uses, and processes personal information provided by the Buyer on the Seller’s Website.

1.2. This Confidentiality Policy applies to the Seller’s website www.ortoto.lv (hereinafter – the Website), which is owned and operated by the Seller.

1.3. This Confidentiality Policy applies to the collection, use, disclosure, transfer, and storage of personal data of the Buyer or any user of this Website.

2. Data Collection and Use

2.1. Personal data refers to information collected from the Buyer with their consent to fulfill contractual obligations and for future communication purposes.

2.2. Buyer’s data is collected when the Buyer provides contact information (name, surname, personal identification code, mailing address, phone number, email address) on this Website.

2.3. Buyer’s data is collected when the Buyer makes purchases on the Website by providing contact information or saving information to specify the desired method of purchase.

2.4. All personal data of the Buyer obtained during purchases on the Website is considered confidential, except in cases required by law.

2.5. The Seller may also collect additional information not attributable to a specific person (such as information on gender, age, language, and location) solely for statistical purposes.

2.6. Using collected data, the Seller may inform Buyers about products, events, and news.

2.7. The Buyer may at any time remove their name from the target group list if they no longer wish to receive information about products, events, and news.

2.8. Buyer data is used to deliver products and fulfill obligations arising from the purchase contract.

2.9. The Seller commits to ensuring adequate data security.

3. Data Modification

3.1. Client data can be viewed on the Website in the section www.ortoto.lv/my_profile/.

3.2. The Seller commits to ensuring the accuracy and compliance of the acquired client data.

3.3. The Buyer informs the Seller of any data changes via email at [email protected].

4. Data Access

4.1. The Seller may disclose Buyer data if there is reason to believe that:

  • This information is necessary to identify, address, or initiate legal actions against any person causing harm to another person or the Seller, threatening its rights, property, or operations, or posing similar risks to other users of this Website and/or other persons.
  • Disclosure is required by law or requested by competent authorities.

4.2. By submitting a written request, the Buyer has the right to receive the following information:

  • Details of what information has been collected, the source of data collection, and the date of the last data modifications.
  • The purpose of data processing and details about the data recipients.

5. Use of Internet Protocol Addresses

5.1. An IP address is a set of numbers automatically assigned to a computer whenever a user connects to their internet service provider, which allows the user’s computer to be identified.

5.2. The Seller may collect these addresses for system administration and website auditing purposes. The Seller does not aim to associate the user’s IP address with personally identifiable information, meaning that each user’s session is recorded, but the user remains anonymous.

5.3. The Seller may use these IP addresses to identify users of the Website if it deems necessary to ensure compliance with the Website’s terms of use or to protect the Website or other users.

6. Cookies

6.1. Cookies are very small text files that provide information about how often a user visits the Website and what activities the user engages in during their sessions. Cookies do not contain personally identifiable information, but if a user voluntarily provides such information, it may be combined with cookie data.

6.2. The Seller may place cookies in users’ web browsers.

7. Security

7.1. The Seller uses secure data systems and, if necessary, is prepared to implement additional security measures to protect user data from loss, misuse, or alteration.

7.2. Access to information entrusted by users of the Website is restricted to specially authorized Seller employees. Although the Seller undertakes protective measures, it cannot fully guarantee that there will be no data loss, misuse, or changes.

8. Binding Terms

8.1. By entrusting personal data and/or other personal information, Website users confirm that they are bound by this Confidentiality Policy and acknowledge that the Seller has the right to manage this information as outlined in this document.

9. Amendments

9.1. These confidentiality terms may be updated at any time; therefore, users are encouraged to review them regularly.

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